How does the PAU do this?

1. Professional on-site assessment – These assessments determine which therapies and exercises will meet the patient’s needs and maximise their mobility and independence. This helps patients and their relatives to make the right choice of placement for the individual.
2. Dedicated GP support – High quality medical input is readily accessible at all times, with physical attendance three days per week.
3. High staffing levels – Our permanent carers (we do not use agency staff) are uniquely trained in reablement and assist the dedicated physiotherapy and occupational professionals to encourage patients to reach their maximum potential throughout the week.
4. Access to a well-equipped gym – There is a wide range of equipment, including treadmill, stairs and parallel bars.
5. Home assessments – We ensure that all of the equipment, home adaptations and care provision are in place prior to discharge. The professionals have access to a wide range of equipment that can be ordered to ensure the person has the best experience on returning to home.
6. A reputation for being friendly, caring and homely – Individuals feel safe and encouraged to engage with the therapies offered.
7. Housekeeping team – We take care of all housekeeping needs and with a sense of humour to ensure fun so that patients feel part of the family.
8. Visitors – We encourage friends and family at all times with free access to refreshments.
9. Feedback culture – Patients and their families are encouraged to make any suggestions that will improve the individual’s experience.
10. Delicious, home cooked food – We encourage the patients individuals to eat good food to promote healthy nutrition.
11. Whole-person wellbeing focus – Hairdressing, chiropody and activities are offered with a dedicated wellbeing hostess to spend time with every patient receiving high quality person-centred care.